Terms & Conditions
Warranty Period
Warranty covers manufacturing defects for 2 years from purchase date. It excludes damages from misuse, accidents, or disasters
How to register the warranty
Warranty covers manufacturing defects for 2 years from purchase date. It excludes damages from misuse, accidents, or disasters
Legal Rights
This warranty provides specific legal rights, which may vary by country or region. Consumer protection laws in your country may offer additional rights not limited by this warranty.
Service & Repairs
Warranty service may include repair, replacement, or equivalent model substitution depending on availability. Replacement parts or products may be new or refurbished but will meet quality standards.
Customer Responsibilities
Proper product usage according to the user manual. Regular maintenance where applicable (e.g., lubrication of hinges, safe anchoring). Secure and safe transport of product to authorized service centers.
Registration Requirement
Customers are required to complete the warranty registration form within 30 days of purchase to activate coverage.
Proof of Purchase
Customers must present the original invoice/receipt and serial number for any warranty claim. Warranty is non-transferable and applies only to the original purchaser.
Exclusions
Damage caused by accidents, misuse, fire, flood, theft, or natural disasters. Normal wear and tear such as scratches, fading, or cosmetic damage. Unauthorized modifications or repairs performed by third parties.
Warranty Coverage
All EXCELLENT products are covered for 2 years from the original date of purchase. Coverage includes manufacturing defects in materials or workmanship.